Who writes this, and who checks it.

Site content is drafted by the Thatcher Lewis team from source material: course outlines, engagement records, founder service history, and published pricing. Marketing language is allowed to be persuasive; it is not allowed to assert facts we cannot document.

Factual claims (dates, prices, awards, credentials, coverage) must exist in the claim registry with supporting evidence before they appear in any draft. Writers do not add statistics from memory.

Content describing training methodology, law enforcement practice, fire, EMS, or public administration operations is reviewed by Chief Jon Fehlman, a career law enforcement leader serving since 1984, before publication. Where content touches a sector outside his direct service history, it is framed as the firm's training approach for that sector rather than as first-person operational experience.

Trust-critical pages (this policy, the trust center, the founder profile) carry a last-verified date and are re-reviewed when underlying facts change: new courses, new pricing, new coverage, or new credentials.

When a fact changes, we update every surface that repeats it (pages, metadata, structured data, and machine-readable files) in the same release, so no stale version of a claim survives anywhere.

Anyone can request a correction through the correction and source-request form at /forms/trust-correction-source, or by emailing info@thatcherlewis.com with the page URL and the disputed statement. We check the claim against source records. If we cannot substantiate it, we correct or remove it; if we can, we reply with the evidence. Material corrections are noted on the affected page.